Terms of Service

Terms of Service 
Welcome to Chaotic Cutie 💜✨
By accessing or purchasing from our website, you agree to the following terms and conditions.

1. General Information
This website is operated by Chaotic Cutie. Throughout the site, “we”, “us” and “our” refer to Chaotic Cutie.
By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms.

2. Eligibility
To use this site and place an order, you must be at least 18 years old or have parental consent.

3. Products & Prices

  • All product prices are in Philippine Pesos (₱) unless stated otherwise.

  • We reserve the right to change prices or discontinue items at any time without prior notice.

  • We aim for 100% accuracy in product info but cannot guarantee all descriptions/images are error-free.

4. Orders & Payments

  • Orders must be paid in full before we process them.

  • We accept GCash, Maya, debit/credit cards, and other locally available payment methods.

  • Once your order is placed, it cannot be modified or canceled unless requested immediately.

5. Shipping & Delivery

  • Shipping is available nationwide across the Philippines.

  • Please refer to our [Shipping Policy] for estimated delivery times.

  • We are not liable for delays caused by couriers or incorrect shipping details provided by the buyer.

6. Returns & Refunds

  • Returns must be requested within 7 days of delivery.

  • Items must be unused and unopened to be eligible.

  • See our [Return & Refund Policy] for full guidelines.

  • Approved refunds are processed within 5–10 working days via original payment method.

7. Prohibited Uses
You may not use our website:

  • For any illegal or unauthorized purpose

  • To transmit harmful code, malware, or spam

  • To infringe on our intellectual property or the rights of others

8. Intellectual Property
All website content — including logos, images, graphics, and text — is the exclusive property of Chaotic Cutie.
Reproduction or misuse without permission is strictly prohibited.

9. Limitation of Liability
We are not liable for:

  • Reactions to skincare or personal care products

  • Loss or damages resulting from improper use of products

  • Service delays beyond our control (e.g., courier delays, natural disasters)

10. Changes to Terms
We may update these Terms at any time. Continued use of the site after changes means you accept the updated terms.

Contact Information
For any questions about these Terms of Service, contact us at:
📧 support@chaoticcutie.store

Effective Date: August 4, 2025

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